Workplace from Meta is going away. You will be able to continue using Workplace until August 31, 2025. Visit our Help Center to find out more.
English (US)
Log in
Pamusha
Pamusha
TECHNICAL RESOURCES CENTER
Get help with setting up Workplace, managing domains and other technical issues.
Mastering Workplace Features
Ready to become a Workplace pro? Learn all the ins-and-outs of our key features with in-depth guides, step-by-step user instructions and resource hubs.
Technical Resources
You don't have to be an IT genius to launch Workplace, but if you are then these technical resources are for you.
Help Center
Find step-by-step instructions and answers to frequently asked questions.
Support
Still can't find what you're looking for? Get in touch with a team of experts for more hands-on support.
News Archive
Workplace innovations, feature announcements and product updates.
Set up Guides
From adding a domain to inviting users, follow this step-by-step guide to set up your Workplace.
Domain Management
Find out why domain management matters - and how to do it properly.
Workplace Integrations
Discover how to bring all your tools together. Something missing? Learn how to build your own integrations.
Account Management
Keep your Workplace up to date by creating, maintaining or deactivating user accounts.
Authentication
Make sure you only give access to the right people by integrating with your current identity solutions.
IT Configuration
Learn how to keep Workplace running smoothly with info on networks, email whitelisting and domains.
Account Lifecycle
Understand the process of inviting members of your organization to claim their accounts.
Security and Governance
Get the lowdown on how we keep your people and information safe on Workplace with added technical terminology.
Workplace API
Learn how you can automate and integrate your custom solutions with Workplace using our API.
Getting started
From launching Workplace to paying for it, learn more about those crucial first steps.
Using Workplace
This is where we reveal the hidden depths Workplace has to offer with tips and info on key features.
Managing Workplace
Got a specific question about managing content, data or employees? This is the place to ask it.
IT and Developer Support
Looking for answers to more technical questions about security, integration and the like? Start here.
Support
Still can't find what you're looking for? Get in touch with a team of experts for more hands-on support.
Get in touch
Need help with your Workplace account? Fill out this form to get all the answers you need from our customer support.
Security
Security
    Start Using Workplace
      Mastering Workplace Features
      Work Academy
        Podcasts
          English (US)

          Security and Governance > Workplace Trust Manifesto

          Understand how your organization can control and protect your accounts.

          Overview

          Workplace is built on three principles of trust.

          Workplace accounts are separate from personal Facebook accounts

          Workplace is built on Facebook's infrastructure, but it is a separate platform. The same is true for data that is added on Workplace.

          Workplace and Facebook accounts are separate, with separate profiles and login credentials for each account. Content is never shared between your Workplace and personal Facebook account.

          Workplace data is also segregated via what we call logical boundaries. When a company signs up for Workplace, we create a unique enterprise ID for that Workplace community. All data that is created within this community - or by any account associated with it - is then contained within the boundaries of your community. These boundaries restrict the ability for anyone outside of your authorized community to access or view content within it. None of the contents are publicly accessible.

          We hold ourselves to the same data and privacy standards as other leading SaaS providers and enterprise software products. Workplace is ISO27001 and ISO27018 certified, and our security practices are regularly audited by independent third-party auditors with an industry standard SOC3 Report.

          ?
          ISO 27001 certification demonstrates security best practice and provides an independent validation of the design and operational effectiveness of our security management program and information security management system.
          ?
          ISO 27018 certification indicates conformance with commonly accepted control objectives, controls and guidelines for public cloud service providers to protect Personally Identifiable Information (PII) housed on their services.
          ?
          SOC 2 is an extensive independent audit of how we host and operate Workplace, which is performed annually by third-party auditors and covers everything from how we secure and protect the application and our data centers, to how we verify the identity and background of our employees. SOC 3 report provides a summary of the SOC 2 report.

          A detailed SOC2 report can be downloaded by Workplace customers from within the Admin Panel. Navigate to Security then More then Certifications. The report is also available upon request, subject to an NDA.

          Workplace is GDPR compliant. We have a Data Processing Addendum in the agreement to offer the data processing protections of the General Data Protection Regulation (GDPR) to all of our customers. The commitments we make under the Data Processing Addendum apply to all customers and we do not differentiate between EU users and those in other territories.

          Security is our top priority

          We built Workplace in collaboration with our security experts. We regularly evaluate and test it via full source code reviews, penetration tests, security audits by independent third-parties, and more.

          You’re in control of your data and privacy

          Your organization owns and administers the account data - you can modify, delete, or export it at any time. Our industry standard APIs allow for real-time activity monitoring and content exports. If we receive a request for your data, we will redirect the request to you. If you would like to use third party tools for eDiscovery and compliance, we provide integrations with several industry-leading providers.